A holiday story at The Ritz-Carlton, Toronto

November 17, 2025
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When the crisp November air drifts through Toronto’s downtown, something quietly magical stirs within the terrace of The Ritz-Carlton, Toronto. Imagine a luxury hotel‘s outdoor patio transformed into a twinkling winter market: chalets wrapped in garlands, fire tables casting a warm glow, hot chocolate steam rising into the evening, and soft carols humming beneath the city skyline. This isn’t your everyday festive pop-up: it’s a storybook that comes to life, a place where every detail whispers of the season’s charm and indulgence.

This year, the hotel’s EPOCH Bar & Kitchen Terrace has been reborn into a European-inspired holiday market, open from early November through December. The concept is both elegant and welcoming, offering a luxurious yet down-to-earth escape for anyone craving a dose of Christmas magic, Ritz-Carlton style.

While the ambiance enchants, the menu seduces. Curated by Executive Sous Chef Ignatius Prinsloo, the culinary experience captures the nostalgia of the holidays with elevated sophistication. “I wanted it to feel like Christmas in a bite,” says Chef Prinsloo. “This is the time when you cook for a long time, with holiday music playing in the background, and the spirit just feels cozy and whole. That’s the vibe we wanted people to feel with every dish.”

And that’s exactly what guests experience. The market’s offerings are both playful and refined, from the truffle and gruyère grilled cheese to the slow-braised duck confit tourtière. Add in Christmas ham sliders, velvety crêpes Suzette, and the kind of rich, buttery flavour that makes you close your eyes and smile – it’s comfort food at its most luxurious.

Pair your bite with a warm, spiced mulled wine, a mug of the hotel’s decadent eggnog, or an indulgent hot chocolate crowned with marshmallow. Even the mugs are branded, serving as charming photo opps from an evening where every sip feels like a toast to the season.

In true market fashion, this is a walk-through experience, brimming with festive energy. The space is entirely outdoors, so wrap yourself in something cozy, slip into your comfiest shoes, and embrace the winter air. There’s no formal seating, just warm heaters, flickering fire tables, and clusters of people sharing laughs over steaming drinks.

It’s the perfect spot to pop in after work or during a downtown stroll, grab a bite, and stay a while under the canopy of twinkling lights. The entire scene feels cinematic, the kind of place where the sound of laughter and the faint scent of pine linger long after you’re gone.

Beyond the food, the Ritz-Carlton has thought of every detail. Guests can shop for artisan candles that smell like Christmas, pick up freshly baked gingerbread cookies to take home, or pose for a photo with the signature Ritz-Carlton car gleaming under string lights. Even their retail stalls are a love letter to the holidays, refined, cozy, and full of sparkle.

For those who want to carry the experience home, the EPOCH team offers a make-your-own pizza kit that captures the same joy of cooking with family. We tried it ourselves, and the magic didn’t end when we left the terrace – it followed us right into our kitchen.

Whether you’re planning a romantic evening, a festive catch-up with a friend, or a little holiday outing with your child, this market is the perfect backdrop. It’s elegant yet approachable, intimate yet bustling. The kind of place where you can let time slow down, sip something warm, and soak in the spirit of the season.

So bundle up, bring someone you love, and step into the glow. At EPOCH’s holiday market, every bite, every candle flicker, and every note of a Christmas song carries a touch of extraordinary. It’s the kind of experience that feels both timeless and new, where luxury meets nostalgia, and where, for one evening, the world feels just a little more magical.

Photography courtesy of The Ritz-Carlton, Toronto.

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Story by Ada Yakobi

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